Practical Info

Departures:

All our whale watching tours depart from Dalvik Harbor and the departure time is displayed on your voucher/confirmation. The meeting point is at our ticket office located at Hafnarbraut 22 above the harbour next to petrol staion N1. We recommend arriving 20 minutes prior to departure.

Arctic Whale Watching

09:00 1st May-15th October

11:00 1st June - 31st August

13:00 1st March - 30th November

15:00 15th June - 20th August

Arctic Whale Watching prices 2017

Adults ISK 9.900

7-15 years old ISK 4.950

Younger for free

 

Arctic Rhib Whale Watching

09:00 15th April – 31st October

12:00 1st June – 15th September

15:00 1st June – 15th September

17:00 15th June – 31st August

23:00 20th June – 10th July

Arctic Rhib Whale Watching prices 2017

Adults ISK 19.900

Children 10*-15 years old ISK 9.950

*Note minimum age 10 or 140cm.

 

a) Arctic Sea Tours reserves the right to change or amend prices in the event of currency fluctuations, taxes or other external cost increases which we have no control over. Tickets purchased prior to the increase will not be affected by the change.

b) When buying a whale watching ticket online you can always change your time or date by sending a mail to book@ArcticSeaTours.is or by phone 00 354 771 7600. If for any reason you can not go out with us please let us know and we will cancel and repay your booking no question asked.

b) Arctic Sea Tours reserves the right to make any changes to the tour schedules, informing all our clients immediately.

Issues:
If you have any mobility issues or medical problems,  please let us know in advance and we will assist you.

Cancellations:

If you wish to change your reservation we kindly ask that you give us advance notice, we are very flexible and will help with any alterations or changes you would like to make.

If you cancel your tour 24 hours prior to departure we will fully refund your ticket.

Weather Conditions:

All our tours are weather dependent and may be subject to cancellations. The final decision will be made by our captain with many years of experience, putting passenger safety and comfort first at all times!
In case of weather cancellations please contact us for rescheduling or for a full refund.

Sightings:

Sightings can never be guaranteed as we are sailing in the open sea in search for wild animals. However, for the past 3 years our sightings have been up to 98% so the chances are very good!

If your tour does not sight a whale, we offer you another chance for free

NOTE: You always need to reschedule if you want you join us again, as places on our boats are limited

Please note that we can not guarantee a tour on the next day/evening, it all depends on weather and sea conditions.

Complaints & Compliments:)

We want our customers to have a personal & unique experience and receive the best possible service on our tours. If you have any comments, complaints or even compliments we are always happy to receive any of those to have the chance to improve our services or share the compliments with future passengers!